Terms & Conditions

RESERVATION

Upon confirming a booking, the management will email a reservation confirmation and request the deposit to be paid within 3 business days in order to secure the booking. All villas are handled on a first come first serve basis with a reservation deposit.

PAYMENTS

  • A non refundable deposit of 50% is required by bank transfer, credit card or cash to confirm a reservation, which is confirmed with a copy of the bank transfer from the client e-mailed to Geria Bali within 3 (three) business days. If a deposit is not received in time it will release booking automatically.
  • Final payment is required at least upon arrival ; 30 days (low season), 45 days (high season) prior to the guests arrival by bank transfer, credit card or in cash.
  • If the reservation is made less than 30 days before arrival, full payment is required to secure the booking.
  • We accept payment only in USD (US Dollar) or IDR (Rupiah).

CANCELLATION POLICY

In the event that the Guest cancels a confirmed booking, the following cancellation fees will generally apply:

  • 20% of the total rental amount will be forfeited if the cancellation is made more than 60 days before the start of the rental perio
  • 50% of the total rental amount will be forfeited if the cancellation is made between 30 and 60 days before the start of the rental period
  •  100% of the total rental amount will be forfeited if the cancellation is made between 1 and 29 days before the start of the rental period.
  • The applicable amount will be deducted from the deposit and moneys paid, and Geria Bali will refund any remaining balance to the Guest.

MINIMUM STAYS, CHECK-IN AND CHECK- OUT TIMES, AND RENTAL RATES

  • The minimum stay is 3 nights in low and high season, and 5 nights in peak season.
  • Check in time is from 3 pm and check-out time is before 12 noon.
  • A late check out can be reserved at 50% of the daily rate, subject to availability. Rental rates vary according to the season and are subject to change without notice;
  • the customer is advised to check the applicable rates on our website before making a booking.
  • Please do advise Geria Bali of any changes to the Guest´s schedule so every effort can be made to accommodate them.

SECURITY DEPOSIT

A security deposit may be payable directly to the Villa Manager immediately upon arrival at the villa. The standard security deposit required for each villa is stated in the Invoice/Booking confirmation; however the management has the right to impose different requirements on a case-by-case basis. Access to the Property may be refused if security deposit is not paid in full. When the security deposit is required to be paid in cash, or when a non-standard security deposit applies, Geria Bali will inform the Guest in advance of the amount payable and any other conditions.

The security deposit will normally be refunded at the end of the rental period, after deducting:
all additional expenses incurred on the Guest´s behalf (e.g. additional charges for goods, services and staff which have not been directly paid by the Guest, and telephone and transport charges, if applicable) and the cost of replacement or repair for any loss or damage to the villa or its surrounds or contents caused during the Rental Period. If this cost cannot be reasonably determined prior to the Guest´s departure, the management is entitled to withhold a reasonable estimate from the Guest´s security deposit, and will return any balance to the Guest as soon as possible after the actual cost has been determined.

GENERAL INFORMATION 

1. Check-in time is 15:00 hours(3PM)and check-out is at 11:00 hours(11AM) 

2. Early check in is available on request at additional charge, subject to 
availability. 

A late check-out after 12:00 hours or anytime between 12:00 hours – 18:00 hours, should be requested in advance and is chargeable at 50% of the room rate. Check-out after 18:00 hours will therefore be chargeable at a full-night’s rate and subject to availability. 

3. Maximum occupancy inclusive in the rate is 2 adults per bedroom. Additional person will be charge for extra bed USD 50/night. 

4. No large party or function (more than maximum person) will take place at the villa without prior notification and approval otherwise function venue charge will be applied. 

5. The villa disclaims any and all liability of property loss or damage, as well as injury including death sustained by any person whilst residing at the villa or while engaged on any tour whether the loss or injury occurs as
 a result of breach of contractual obligations of the villa, it’s staff, employees or agent 

6. Guests are responsible for keeping their rental villa in good condition and must reimburse The Villa for any damage or loss caused. The Villa reserves the right to reclaim the hired property if the 
hirer, members of the guest party or guest visitors cause excessive damage or mess 

7. Payment of the booking constitutes confirmation of the reservation and acceptance of the booking Terms & Conditions.